Sources list for TOTAL QUALITY SERVICE THE LAST TEN YEARS:

"Total Quality management" Total Quality Engineering. Retrieved From http://www.tqe.com/tqm.html Accessed on 21 December, 2004
Total Quality Management

"Total quality management" Retrieved from http://www.questia.com/Index.jsp?CRID=total_ quality_management&OFFID=se1&KEY=tqm_business "Total quality management" Retrieved from http://www.questia.com/Index.jsp?CRID=total_ quality_management&OFFID=se1&KEY=tqm_business Accessed on 21 December, 2004
Total Quality Management

Dedhia, Navin. "Survive Business Challenges With The Total Quality Management Approach." Total Quality Management Vol. 6, No. 3: (1995).
Nanobattery Technology Company

Dedhia, Navin Dedhia. "Survive Business Challenges With The Total Quality Management Approach." Total Quality Management Vol. 6, No. 3: (1995).
Tanner AG

Hills, S. (1995). "From Quality Circles to Total Quality Management." In Making Quality Critical New Perspectives on Organizational Change. Eds. A. Wilkinson and H. Willmott. London: Routledge.
Quality Circles

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