Sources list for DOCUMENT MANAGEMENT:

Hess, Ed. Document Management - A Key Component of CRM. June, 2000. retrieved from http://www.integratedsolutionsma g.com/Articles/2000_06/000610.htm Hess, Ed. Document Management - A Key Component of CRM. June, 2000. retrieved from http://www.integratedsolutionsma g.com/Articles/2000_06/000610.htm Accessed on 8 April 2005
Customer Relationship Management (CRM)

Knowledge Management and Collaboration Tools in Business Process Re-engineering Enterprise Solutions for K-12: Reliable Answers for a Robust Camps Network: Brochure located [Online] at: http://webcast.on24.com/event/5824 /1/documents/slidepdf/combined_5824 Knowledge Management and Collaboration Tools in Business Process Re-engineering Enterprise Solutions for K-12: Reliable Answers for a Robust Camps Network: Brochure located [Online] at: http://webcast.on24.com/event/5824 /1/documents/slidepdf/combined_5824
Process Re-Engineering and Knowledge Management

Turner N. What Is a Hate Crime? Retrieved August 20, 2005 from IACP. Web site:http://www.theiacp.org/documents/index.cfm?fus eaction=document&document_type_id=1&document_id=141 Turner N. What Is a Hate Crime? Retrieved August 20, 2005 from IACP. Web site:http://www.theiacp.org/documents/index.cfm?fus eaction=document&document_type_id=1&document_id=141
Organized Crime, Hate Crime, and Ritualistic Crimes

Firman, John. IACP. Violent Crime in America: Summit Recommendations, A National Commitment. 26 November 2003. http://www.theiacp.org/documents/index. cfm?fuseaction=document&document_id=161 Firman, John. IACP. Violent Crime in America: Summit Recommendations, A National Commitment. 26 November 2003. http://www.theiacp.org/documents/index. cfm?fuseaction=document&document_id=161
Violent Crime in America

Basic Steps in Decision-Making. On the Internet at http://www.boarddevelopment.org/d isplay_document.cfm?document_id=86 Basic Steps in Decision-Making. On the Internet at http://www.boarddevelopment.org/d isplay_document.cfm?document_id=86
Decision-Making Model

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